When
is mediation recommended?
-
You have not succeeded in
settling a conflict on your own.
-
You want to take an active role
in the decision-making process.
-
You want to address relevant
underlying issues.
-
You and the other party are
willing to seek assistance from a mediator.
-
You want the option of
maintaining a relationship with the other party.
What
happens in the mediation process?
Two mediators
meet with all parties together to discuss the nature of the conflict.
The mediators then hold a private meeting with each party to hear
a personal perspective. Together again, the mediators support
the parties to move from their positions to areas of common interests,
where joint problem-solving can occur. When points of a mutually
acceptable solution are identified by the parties, they may be
put into a written agreement.
What happens if there is an agreement
or no agreement?
If an agreement is reached, it is signed by the parties and the
mediators and a copy is given to each party and the Program. If
the agreement is not fulfilled within the prescribed time frame,
either party may request another mediation session.
If an agreement is not reached, the parties retain their rights
to pursue the matter through legal or non-legal channels. Upon
request, the Program Coordinator will help parties identify other
appropriate community resources.
Who
are the NSCM mediators?
They are experienced volunteer mediators who are members of NSCM.
They have a minimum of thirty hours of intensive mediation training
and are required to regularly upgrade their mediation skills.
They are committed to impartiality and take an oath of confidentiality.
Where and when are mediations held?
Mediations are held at the Program office and various locations
on the North Shore at convenient times. Most mediations are completed
in one session lasting one to four hours.
What is the cost for mediation?
The cost for mediation is arranged using a sliding fee scale.
