The 34-Hour Basic Mediation Training provides in-depth coverage of the mediation process and the principles of conflict management through presentations, exercises, discussions, and role-plays. The training complies with the Supreme Judicial Court (SJC) Uniform Rules on Dispute Resolution and meets the requirements for confidentiality as stated in the Mass General Laws, Chapter 233, section 23C. Those who have completed the basic mediation training can apply to the NSCM 25-Hour Apprentice Program and continue their training/evaluation by mediating with mentor mediators.

Peer Mediation is a voluntary process during which student mediators assist other students involved in conflict to resolve disputes. The 20-hour training (16 hour for middle school students) includes conflict theory, the stages of mediation and practice role-plays. Schools that develop a Peer Mediation Program can become members of the Peer Mediation Collaborative of the North Shore. The Peer Mediation Collaborative Coordinator acts as a resource for school programs and organizes and invites all North Shore peer mediators to a yearly Peer Mediator’s Forum. Learn more about Peer Mediation.

Other training services offered by NSCM include workshops, seminars, and speakers to organizations, schools, police, social service agencies, civic and professional organizations and businesses meetings.

The Parent/Child Mediation Training offered by NSCM provides mediators with a better understanding of family dynamics, adolescent development and cultural diversity. Through role-plays, speakers and activities, mediators gain the confidence needed to work with families experiencing difficulties in communication. Participants in this training learn the transformative mediations skills that allow them to assist family members to recognize and communicate with each other in a different way.